Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Segar Borneo Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within at least THREE (3) working days after the confirmation.

Please return your purchase to the following address:
SEGAR BORNEO SDN BHD
LOT NO 2, LORONG MINYAK, OFF KM8,
JALAN TUARAN, 88450 KOTA KINABALU, SABAH

Please contact us at segarborneosb@gmail.com or Whatsapp us at +6017 358 5846 if you have any questions or doubts.